No, it is not necessary for you to know the full name of the item. Just simply input a keyword(s), such as plate, candle holder, etc, our search engine will locate all items containing the keyword(s) and display the results based on relevance.
We are pleased to provide a greeting card with your personalized greeting message. Just simply indicate your message under the “Tell us about any special instructions” at the bottom of your Shopping Cart.
But if you need to have a touch and feel of the products you can drop by PickersShowroom.
PickersShowroom is located at 2 Gambas Crescent #08-24 Nordcom Two Tower 2, Singapore 757044. Do make an appointment here before dropping by. Available slots are from Monday - Friday, 10am to 5pm. Closed on Saturday, Sunday and Public Holidays. Strictly by appointments.
We have different shipping rate for different countries. For the latest rates please check it here
If you would like to self collect your order in Singapore, it is available for free and all self collection is at PickerShowroom, 2 Gambas Cres, 08-24 Nordcom Two, Tower 2, Singapore 757044. Available slots are from Monday - Friday, 10am to 5pm. Closed on Saturday, Sunday and Public Holidays.
Generally our customers are able to receive their products within 3-5 working days from the day of order confirmation for delivery in Singapore metropolitan regions. However, there may be some delay in delivery of orders placed during peak season.
For international order, please contact us to get the shipping options.
All shipments returned to 3littlepicks.com are considered "undeliverable". Reasons for undeliverable shipments include incorrect shipping address, failed delivery attempts by the courier (i.e., the recipient is unavailable), or unclaimed shipments held by the courier agent / Singapore Post exceeding the holding period.
When we receive undeliverable shipments, we will notify customers via email to arrange for reshipment. All reshipments incur reshipment fees will be according to the courier agent's regular shipping rates. Reshipment fees will be applied regardless of the original shipment's eligibility for free shipping.
If parcel received is with obvious damages upon delivery, you are obliged to make a complaint to the transportation company immediately and to refuse the acceptance of the shipment. Please also contact us so that we are able to protect our right to satisfy claims against the transportation company.
If you found any hidden damages after opening the packing box, do contact us with photos immediately after your notice, though no later than 3 days after receiving the shipment.
Customer satisfaction and happiness is our top priority always. If you are not completely satisfied with your products, contact us and communicate with us on your needs for an exchange or return of product. If you decided to return a product, the direct cost of returning the products, custom and handling fees will be paid by you. For full details on our return policy, please refer to our Policy page.
All items are carefully inspected before shipping out to our customers. If an item or an order is unable to be fulfilled by 3littlepicks after an order is placed, a refund according to the product or order value will be issued via the credit card was made through. Otherwise, we typically do not issue refunds to order that is fulfilled. If we do need to issue a refund to valid product defect claim, it will be in the form of 3LittlePicks’ store credit. For the detailed refund policy, you can read more via our store Policy at the bottom right of our home page.