Need Help?

No, it is not necessary for you to know the full name of the item. Just simply input a keyword(s), such as plate, candle holder, etc, our search engine will locate all items containing the keyword(s) and display the results based on relevance.  

You can use our store search engine by entering keyword(S). Alternatively, you can search item by collection through our Catalog on the header bar. 

If you are looking for a product under a specific brand, you can search item by brand too. Click the "BRANDS" button on the header bar.

If you have a specific type product that you are looking for, you can narrow the search by sorting items by category, for example bedding, cake stand, cushion, etc.

You are able to further narrow the search by sorting our products by room too, for example bedroom, children's room, dining room, etc

Yes! We have Gift cards available for purchase online. It comes in denomination of $10, $25, $50, $100. 

Certainly you can. Just indicate the gift receiver’s details when you indicate the shipping details before checking out.

As most of our products require special packing for shipping, gift wrapping service is limited.

We are pleased to provide a greeting card with your personalized greeting message. Just simply indicate your message under the “Tell us about any special instructions” at the bottom of your Shopping Cart.

The greeting card is made of kraft card and prepared in-house. As such, we regret to inform that we do not have a selection of designs for our customers to choose from.

All our products can be browsed and purchased online at www.3littlepicks.com

But if you need to have a touch and feel of the products you can drop by PickersNook. 

PickersNook is located at 39a Jalan Pemimpin #07-07B, Singapore 577183. Do make an appointment here before dropping by. Available slots are from Monday - Friday, 10am to 5pm. Closed on Saturday, Sunday and Public Holidays. Strictly by appointments.

No. You can certainly make a purchase just as a guest without creating account with us. However, the future purchases will be much easier if you can create an account at the first purchase. 

For more details of placing orders with us, please refer to the Buying Guide on our home page.

We have different shipping rate for different countries. For the latest rates please check it here

If you would like to self collect your order in Singapore, it is available for free and all self collection is at PickersNook located at 39a Jln Pemimpin #07-07B Singapore 577183. Available slots are from Monday - Friday, 10am to 5pm. Closed on Saturday, Sunday and Public Holidays. 

After placing your order, do wait to receive our fulfilment email before making your way down to collect your order.

If you reside in Singapore or Peninsula Malaysia, our website is ready to accept your orders. 

For the remaining countries, please contact us and we can quote you the shipping rate individually. 

Yes, you can. All our customers will be notified with a Shipping Confirmation email once the orders are shipped out. Tracking number will be indicated inside the email.

Generally our customers are able to receive their products within 3-5 working days from the day of order confirmation for delivery in Singapore metropolitan regions. However, there may be some delay in delivery of orders placed during peak season.

For international order, please contact us to get the shipping options.

All shipments returned to 3littlepicks.com are considered "undeliverable". Reasons for undeliverable shipments include incorrect shipping address, failed delivery attempts by the courier (i.e., the recipient is unavailable), or unclaimed shipments held by the courier agent / Singapore Post exceeding the holding period.

When we receive undeliverable shipments, we will notify customers via email to arrange for reshipment. All reshipments incur reshipment fees will be according to the courier agent / Singapore Post regular shipping rates. Reshipment fees will be applied regardless of the original shipment's eligibility for free shipping.

If parcel received is with obvious damages upon delivery, you are obliged to make a complaint to the transportation company immediately and to refuse the acceptance of the shipment. Please also contact us so that we are able to protect our right to satisfy claims against the transportation company.

If you found any hidden damages after opening the packing box, do contact us with photos immediately after your notice, though no later than 3 days after receiving the shipment.

If you received incorrect item, don't worry. Just contact us and we will promptly arrange replacement product to be sent over. 

Customer satisfaction and happiness is our top priority always. If you are not completely satisfied with your products, contact us and communicate with us on your needs for an exchange or return of product. If you decided to return a product, the direct cost of returning the products, custom and handling fees will be paid by you. For full details on our return policy, please refer to our Policy page.

We accept payment thru major credit cards(Visa, Mastercard and American Express). 

All transactions will be charged in Singapore Dollar only.

All items are carefully inspected before shipping out to our customers. If an item or an order is unable to be fulfilled by 3littlepicks after an order is placed, a refund according to the product or order value will be issued via the credit card was made through. Otherwise, we typically do not issue refunds to order that is fulfilled. If we do need to issue a refund to valid product defect claim, it will be in the form of 3LittlePicks’ store credit. For the detailed refund policy, you can read more via our store Policy at the bottom right of our home page.