Posted on April 10 2017
Metamorphosis : New Features
We have been planning and making some changes since February aiming to enhance our customers' shopping experience further. So the first major change we had was shifting our warehouse and now we have done shifting, finally.
The changes certainly go beyond this.
We are extremely excited to announce and share with everyone on the new features that have been lined up and to launch them one by one.
Start from 3PM today(10th April 2017), we will start announcing the new features. You can read more about it from our blog or Facebook page.
25th April 2017 - We ship to Peninsular Malaysia now!
A big hello to our fans in Peninsular Malaysia!! We are so excited to announce that our online store is ready to accept orders from Penisular Malaysia with economical fixed tiered shipping rates!!
Tier 1 (<$70) - $15 shipping charge
Tier 2 ($70 - $149.99) - $24 shipping charge
Tier 3 ($150 - $299.99) - $36 shipping charge
Tier 4(>$300) - $45 shipping charge
If you are from East Malaysian states, we do sincerely apologise as we are still in the midst of working out with our logistic partners on a better deal and courier service. For our fans in other countries, we have not forgotten about you but be rest assured we are working out something for the rest of the south east asia region in the coming months.
For international orders, please feel free to contact us and we would be able to quote shipping rates individually.
17th April 2017 - PickersNook
Over the years, we have received many requests from customers who wish to touch and feel our products. We are glad to announce that we finally have a little space dedicated to all our customers! Our PickersNook is ready to welcome you lovely people!
PickersNook is a little cosy corner in our new premises we created for all our fans and customers to get a touch and feel experience of the physical products before making your purchase.
In order to ensure there is one of us to attend to you and give each of you quality time in our PickersNook, please take note that our PickersNook is open from Monday to Friday from 10am to 5pm by appointment only. We are closed on Saturday, Sunday, and Public holidays unless we have special event going on.
Book your appointment here: https://www.3littlepicks.com/…/book-an-app…/appointments/new and indicate under duration that you are dropping by for PickersNook.
The location of PickersNook is at 39a Jalan Pemimpin #07-07B Singapore 577183. Do make an appointment with us to avoid disappointment.
We look forward to meeting you peeps!!
12th April 2017 - 14 Day Return Policy
We are dedicated to providing our customers with the very best service. We want you to be 100% satisfied with the products you purchased from us. If you changed your mind or ordered the wrong product or you just don’t quite like the product, don’t be disappointed! You may return it to us within 14 days of the date you received the item.
Read more on the 14 Day Return policy here:
11th April 2017 - Additional Contact Option
In past 3+ years, we have been in contact with all our customers through either emails or Facebook direct messages. We believe all our customers who used to contact us would agree that we do handle enquiries quite promptly (feeling proud 🙊).
Now we want to make communication even easier for all of you! 3LittlePicks is now on WhatsApp!
Feel free to drop us messages via WhatsApp at +65 8748 3901 if you have any urgent queries or concerns! For extremely urgent matters, dial the number and ring us (not in the wee hours please 🤣), we will be glad to assist you :)
To sum it up, reach us via email (contact form), Facebook direct message, Instagram direct message, WhatsApp, and call!
Hear from you lovely peeps soon!
11th April 2017 - Self Collection
This has been a heavily requested option that our customers would love to have and now we are officially ready to accept Self Collection for orders from Singapore.
Self Collection is now up on our online and you can go ahead to choose it over our shipping choices. All you need to do after confirming your order is await for our email confirming your order is ready for pick up and there after make an appointment booking on our website(https://www.3littlepicks.com/…/book-an-app…/appointments/new) before dropping by to collect your order.
Self collection is at 39a Jalan Pemimpin #07-07B Singapore 577183. Mon - Friday 10am - 5pm. Closed on Saturday, Sunday and Public Holidays.
Of course, our flat rate S$3.99 shipping option is still available for customers who wish to enjoy the convenience of getting your order sent directly to your home or office. Free shipping for orders at S$100 or above!
10th April 2017 - New Logo
We have updated our new logo and will be using it throughout and slowly phasing out our old logos on packaging.
This is definitely no surprise to everyone as we have been spotted with it (as we have placed it up on Facebook a week ago) and we believe this simpler new look really represents the road ahead for us and the refreshed feel and energy that our new change has given us.
This is merely the tip of the ice berg of the changes we have instored. Keep your eyes on our Facebook and blog over the next few days as we reveal more.